Repost-Master Control Operator (Broadcast/Engineering Maintenance Technician II)
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Job Responsibilities
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REPOST-PREVIOUS APPLICANTS NEED NOT APPLY
About Our Agency:South Carolina ETV (SCETV) is the state's public educational broadcasting network. Using television, radio, and the web, SCETV's mission is to enrich lives by educating children, informing and connecting citizens, celebrating our culture and environment, and instilling the joy of learning. SCETV provides national and local content to classrooms via the internet services Knowitall.org and PBS Learning Media. SCETV also provides teacher training and re-certification in face-to-face and online settings.
JOB PURPOSE:
Maintains quality, accuracy, and continuity of services for broadcast and distribution of other multi-format services, including operations of automation, playout, monitoring, reporting, and other adjacent systems. Provides technical engineering assistance as needed to the Media Operations Supervisor. Works directly with other operators, engineering, maintenance, traffic, and transmission teams to report, escalate, assign, communicate, and take an active role in the recovery of any incidents effecting air or media distribution.
JOB DUTIES:
Playlist Management and Signal Origination
Responsible for playback of primary services as scheduled by Traffic and Programming Departments by ensuring lists are received, verified, loaded, and checked for missing media or other potential issues. Maintains operation of playout servers, automation, graphics, and CG insertion, and associated systems for distribution and air.
Recording and Media Management
Responsible for receipt, loading, and maintenance of record lists to capture real-time media as scheduled by Traffic and Programming via satellite and other channels. Works with Media Operations and other departments to identify and obtain or replace missing media prior to air. Assists in prep and processing of media in agency-provided systems as needed.
Live Event Operations
Works in coordination with Engineering and other associated departments to execute various live shots, studio productions, and scheduled or unscheduled breaking news updates. Works with Engineering and various studios for coverage and distribution of live Legislative Sessions, Supreme Court, Emergency Management, and other state media functions. During statewide or localized emergency events, operators may be required to work outside of normal hours, may generate crawls to communicate between agencies and the public, and respond to rapidly changing situations.
Coordination and Communication
Communicate in a timely, professional, and efficient manner with other departments, other agencies, and in some cases, members of the public using various formats and methods. Communications for various functions will include at least intercom systems, email, telephone, text, Slack, Teams, and standard PBS web forums. Viewer and listener calls and emails may require initial data collection and triage, as well as direction or escalation to appropriate persons or departments.
Monitoring and Troubleshooting
Monitors all services using agency-provided tools and systems, responding, correcting, and communicating as appropriate to each situation. Provides technical analysis information to various teams in the agency as needed, often through standardized reporting systems, but sometimes in real-time to assist in incident resolution. Must be able to evaluate data provided by visual and audible observation and by exception monitoring tools to identify, troubleshoot, and escalate to proper channels as appropriate to various incidents and situations.
Regulatory Compliance
Maintains familiarity rules and codes associated with FCC, ATSC, and other regulating bodies as it pertains to our broadcast or otherwise distributed product. Ensures our services are in adherence with that code, communicating variances from guidelines or best proactive and suggesting corrective actions as appropriate.
Reporting
Reports incidents, repair requests, and trouble tickets through agency-provided systems. Generates Discrepancy Reports related to disruptions, defects, or deviations from schedule for various services, coordinating with Engineering, Traffic, Programming, and other departments to gather, record, and communicate appropriate data.
Performs other related duties as assigned.
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Minimum and Additional Requirements
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Associate degree in a related area; or high school diploma and experience in the repair and maintenance of electronic broadcasting equipment.
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Preferred Qualifications
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5 years of experience in related field.
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Additional Comments
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Equal Opportunity Statement: SCETV is an equal employment opportunity/affirmative action employing agency. We are committed to a diverse workforce. SCETV does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability, or genetic information.
Background Check: A pre-employment background check will be conducted, and employment will be contingent on passing the background check. Some positions require a pre-employment drug test. SCETV reserves the right to rescind any employment offer in the event a review of your background develops information, including opinions of previous employer or colleagues that cause us to conclude, at our sole discretion, that you are not suited for the position.
State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, SCETV employees may be required to work in times of an emergency or disaster.
College Transcripts: Applicants indicating college credit or degree(s) on the application are required to provide an official, certified copy of the transcript prior to hiring or within a specific time frame required by that area, after hiring.
Driving Record: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application including all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
Telecommuting: Employees may be eligible for alternate work scheduling and telecommuting opportunities. Such arrangements, if approved, will be at the sole discretion of the agency and subject to be modified or continued at any time. Eligibility for telecommuting may require completion of a trial or probationary period of employment.
The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.
